Salesforce-Native AIEnterprise-Grade GovernanceIn-House Product

IRDP - Intelligent Record & Document Processing

AI-Powered Intelligence Workspace Built Natively Inside Salesforce

Transform how your teams work with records, documents, and AI. IRDP brings context-aware intelligence, document processing, and AI-driven insights directly into Salesforce - without switching tools, without compliance risk, without context loss.

Intelligent Document Processing Salesforce - AI for Salesforce - Salesforce AI Workspace

The Problem

Disconnected Workflows & Generic AI

Enterprise teams are stuck in fragmented workflows - switching between Salesforce records, document storage, and external AI tools that have no understanding of your business context.

Switching between Salesforce, documents, and external AI tools constantly

AI tools that lack business context produce generic, inaccurate outputs

Manually reviewing large files and records before every AI interaction

No control over which data is shared with AI systems

Zero audit trail for AI responses used in business decisions

Compliance exposure from uncontrolled AI tool usage

The result: low productivity, inaccurate AI outputs, and compliance exposure - all caused by tools that were never built to work together.

Our Solution

A Unified AI Workspace Inside Salesforce

IRDP is a Salesforce-native AI intelligence workspace that unifies record data, related records, documents, and AI-powered conversations in a single embedded interface - directly on your Salesforce record pages.

It enables your teams to analyze, extract, and generate insights using real business context - not generic prompts to external AI tools. Think of it as ChatGPT for Salesforce, but governed, grounded, and built for enterprise use.

  • Record data, related records, and documents in one AI context
  • Select exactly what gets sent to AI - nothing is auto-included
  • Responses stored as native Salesforce records
  • Full audit trail and session history on every record
  • Admin-configured governance, templates, and field restrictions

Stay Inside Salesforce

The entire AI workflow lives on the Salesforce record page. No tab switching, no copy-pasting, no context loss.

Accurate, Grounded AI

Every AI response is grounded in the specific record, related data, and documents you select - not generic training data.

Full Data Governance

You decide exactly what data enters each AI prompt. Sensitive fields can be permanently blocked at the admin level.

Complete Audit Trail

Every session, prompt, and response is stored as a native Salesforce record - ready for compliance reporting.

Admin-Controlled Behavior

System prompts, field restrictions, language settings, and prompt templates are fully configurable without code.

Core Capabilities

Everything You Need for Salesforce AI

Seven capability groups covering every layer of intelligent record and document processing - from AI workspace to enterprise governance.

Conversations Per Record

Dedicated AI workspace embedded directly on every Salesforce record page. Start new sessions or continue existing ones without leaving the record.

Pin Key Responses

Pin critical AI responses for quick reference. Keep the insights that matter most visible at all times.

Voice Input Support

Use voice dictation to drive AI conversations - browser-dependent capability for hands-free interaction.

Save Transcripts

Export full conversation transcripts back into Salesforce as structured data for audit and reuse.

Session Management

Rename, organize, and resume sessions. IRDP tracks context changes and alerts you when record data has been updated.

Admin Control Panel

Object Configuration

Enable IRDP on any Salesforce object - standard or custom - with per-object field and section setup

Field & Section Management

Organize record fields into logical sections and control which fields can appear in AI context

Prompt Template Library

Build a library of reusable AI prompts with pre-selected fields, output formats, and document suggestions

Document Policies

Set file type allowlists, size limits, and count restrictions per object or workflow

Governance Controls

Block sensitive fields, define system prompts, and configure language settings without writing code

Role-Based Access

Control which user profiles and permission sets can access AI features, view history, or export sessions

Admin Controls

Powerful Admin Controls - No Code Required

IRDP is designed as a configuration-driven platform. Salesforce admins have full control over how AI behaves, what data it can access, and which users can use it - entirely through point-and-click setup.

Every governance decision - from blocking sensitive fields to defining AI response language - is managed through the IRDP admin console, not custom Apex code.

  • Configure IRDP on any object without code
  • Build prompt template libraries for team standardization
  • Enforce data governance with field-level blocking
  • Set document policies per object or workflow
  • Control AI behavior with admin-defined system prompts
How It Works

Grounded AI in Four Steps

IRDP produces accurate, explainable AI outputs by building a structured context from your actual Salesforce data - every time.

01

User Selects Context

Choose which record fields, related records, and documents to include. Nothing is auto-included - full user control.

02

IRDP Compiles Context

IRDP structures the selected data into a clean, organized context package ready for AI processing.

03

AI Processes Grounded Input

The AI model receives only the curated context - producing accurate, relevant, and explainable outputs.

04

Response Stored in Salesforce

The AI response, session, and all metadata are saved as native Salesforce records for reuse and audit.

Use Cases

Real Enterprise Applications

IRDP delivers measurable impact across complex, document-heavy enterprise workflows where AI accuracy and auditability are non-negotiable.

Loan Processing & Underwriting

Analyze loan documents, extract key financial data, and generate underwriting summaries - all inside Salesforce.

Compliance & Risk Analysis

Review compliance documents, flag risk indicators, and generate audit-ready summaries without leaving the CRM.

Customer Onboarding

Extract onboarding document data, validate completeness, and auto-populate Salesforce fields during KYC workflows.

Document Verification

Validate identity documents, contracts, and agreements against Salesforce record data with structured AI extraction.

Case Analysis & Decision Support

Give support and operations teams AI-powered case summaries and decision recommendations based on full case context.

Why IRDP

IRDP vs. Generic AI Tools

Without IRDP

  • Switch between Salesforce, documents, and external AI tools
  • Copy-paste data manually into AI prompts
  • Generic AI outputs with no business context
  • No control over what data is shared
  • No audit trail for AI-driven decisions
  • Compliance exposure from uncontrolled tools

With IRDP

  • Single AI workspace embedded on every Salesforce record
  • Select fields and documents with one click
  • Grounded AI responses using your real business data
  • Field-level and admin-level data governance controls
  • Full session and response audit trail in Salesforce
  • Enterprise-grade security - data never leaves Salesforce
Why Us

Why Choose IRDP

IRDP is not a third-party integration bolted onto Salesforce. It is a product built by Salesforce experts, designed from the ground up for enterprise AI workflows.

Built Natively on Salesforce

IRDP is architected entirely within the Salesforce platform - using standard objects, LWC, Apex, and Salesforce AI services.

Designed for Real Workflows

Every feature reflects actual enterprise use cases - loan processing, compliance review, onboarding - not generic demos.

Enterprise-Grade Security

All data stays within your Salesforce org. No third-party data pipelines, no external storage, no compliance risk.

Configuration-Driven Setup

Admins can configure objects, fields, templates, and governance policies through point-and-click setup - no custom code required.

Built With

SalesforceLWCApexSalesforce AIEinsteinSalesforce FilesCustom ObjectsPermission SetsPlatform EventsSalesforce FlowsContent Version API

FAQ

Frequently Asked Questions

Answers to the most common questions about IRDP - the AI workspace built for Salesforce records.

Request a Demo

Transform Your Salesforce Into an AI Workspace

Tell us about your document processing challenges and Salesforce setup. We'll show you how IRDP transforms your org in a live demo. Response within 24 hours.

What to expect:

  • Free 30-min discovery call
  • Industry-specific solution scoping
  • Transparent, no-obligation proposal
  • Response within 24 hours

Or email us directly at info@trailblazingwithsalesforce.com

Intelligent Document Processing Salesforce  ·  AI for Salesforce  ·  ChatGPT for Salesforce  ·  Salesforce AI Workspace  ·  Document AI Salesforce  ·  CRM AI Integration